Shipping Policy
Shipping Policy
At Smart Wears, we strive to provide our customers with a seamless and reliable shipping experience. Below is our comprehensive shipping policy to ensure transparency and convenience.
Processing Time
-
Orders are processed within 1-3 business days after payment is confirmed.
-
Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
We offer multiple shipping options to cater to your needs:
-
Standard Shipping: Delivery within 5-7 business days.
-
Express Shipping: Delivery within 2-3 business days.
-
International Shipping: Delivery within 10-15 business days, depending on the destination.
Please note that delivery times may vary based on your location and unforeseen delays from the carrier.
Shipping Charges
-
Express Shipping: Calculated at checkout based on your location.
-
International Shipping: Calculated at checkout and varies by destination.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package in real-time through the carrier's website.
Shipping Restrictions
-
We currently ship to most countries worldwide. However, certain regions may have restrictions due to logistics limitations.
-
We are not responsible for customs delays, duties, or taxes applicable to international orders. Please check your local customs regulations before placing an order.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at smartwears.online@gmail.com. Include your order number and a brief description of the issue. We will work with the carrier to resolve the problem as quickly as possible.
Changes to Shipping Address
If you need to change your shipping address, please contact us within 24 hours of placing your order. Once your order is shipped, we cannot modify the address.
Contact Us
If you have any questions or concerns about your shipment, feel free to reach out to us at smartwears.online@gmail.com or call us at 03126204626
Thank you for choosing Smart Wears. We’re committed to delivering your orders quickly and efficiently!